Welcome.

Q4 2025 data is due. Your last submission was Q3 2025. Update now
Service Health i
--/100
Health Trajectory
Last 6 quarters
Upcoming
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Service Demographics
Client Satisfaction
Last 6 quarters
Peer Benchmarking
Coming Soon

Compare your service health, demographics and outcomes against similar programs nationwide.

Referral Pathways
Show top pathways
Inbound Referrals
Outbound Referrals
Priority Flags
View actions

Enter data to generate priority flags.

Quick Insights

Portfolio Overview

Combined view across all services. Aggregated health scores, comparisons, and portfolio-level insights.

Let's bring your data to life.

Work through each domain below. Your inputs power the diagnostic across all six domains.

Step 1 of 6
1. Workforce
2. Clinical
3. Demand & Access
4. Compliance
5. Configuration
6. Financial
Workforce Sustainability & Team Health
FTE the Clinical Lead spends on direct caseload (0 = supernumerary)
Self-rated team morale: 1 = critical concern, 10 = thriving
Workforce Role Breakdown

Break down your clinical and non-clinical FTE by role type and discipline. This helps identify workforce composition gaps and registration coverage.

Role typeDiscipline / RegistrationFunded FTEActual FTE
Total 0 funded  /  0 actual
Clinical Performance & Model Fidelity
The maximum number of sessions funded per episode under your contract
Percentage of episodes exceeding the cap above
E.g. if cap is 12, this is % exceeding 24 sessions
Service Level of Care (IAR-DST) * iIAR Levels of CareThe IAR framework defines 5 levels of care in a stepped care model. Use the range slider to indicate the levels your service is designed to deliver, then enter the caseload distribution across those levels.
View IAR-DST Online Tool →

Use the slider to set the range of levels your service supports, then enter the approximate caseload % at each active level.

Level 1Level 2Level 3Level 4Level 5
Level 2 — Level 4
Caseload total: 0%
Outcome Measurement Tools iOutcome Measurement Tools Significant improvement refers to the percentage of consumers who show a clinically meaningful change on the selected outcome tool between their first and last assessment. This is typically defined by the tool's reliable change index (RCI), not just any score movement. For example, a K10 score reduction of 6+ points is generally considered significant improvement.

Matched pairs refers to the percentage of consumers who have both an intake (pre) and a discharge or review (post) score recorded for the same tool. A matched pair is required to calculate whether improvement occurred. Services with low matched pair rates may be delivering effective care but lack the data to demonstrate it.
Higher matched pair rates strengthen your evidence base for contract reviews and funder reporting. Aim for 70%+ across all tools in use.

Enter improvement rate and matched pair rate for each tool your service uses.

Consumer Demographics

Approximate percentage breakdown of your current caseload. Helps identify access equity gaps.

Service age range
Age distribution
Gender identity
LGBTQIA+ status
Cultural identity
Demand & Access Management
Inbound Referral Sources iInbound Referral SourcesEnter the approximate percentage of referrals from each source. A diverse referral base (80%+ from 3+ sources) indicates strong community integration and resilience to single-source disruption.
Services over-reliant on a single referral source face significant risk if that pathway changes.

Approximate % of inbound referrals from each source (should total ~100%)

Total: 0% Sources with >0%: 0 Diversity: —
Outbound Referral Destinations

Approximate % of consumers referred out to each destination at episode close or step-up.

Total: 0% Destinations with >0%: 0 Pathway diversity: —
KPI Performance iKPI Performance TrackingEnter your annual KPI targets and the metric type (number, percentage, currency, ratio). Enter your actual result for this quarter — quarterly performance against annual targets will be calculated on your domain pages.
Proactively tracking KPIs allows early identification of gaps before formal reporting periods.
KPI NameMetricAnnual TargetYour Result This Quarter
Funding & Compliance
Critical Incidents

Log any critical incidents that occurred during this period. This includes safety events, clinical incidents, facility issues, staff incidents, or consumer complaints. Incident data is factored into your Compliance score and surfaced on your Snapshot.

Service Configuration & Sustainability
Governance & Advisory Groups iActive Governance GroupsSelect all governance and advisory groups currently active for your service. Active groups demonstrate strong service governance, consumer voice, and clinical oversight.
Services with active consumer advisory groups report higher satisfaction. Clinical reference groups improve clinical governance and stepped care coordination.

Select all that are currently active

Financial Sustainability & Viability
If your funder caps administration costs as a % of total funding, enter here. Leave blank if no cap applies.
Budget Line Items

Enter the annual budget allocation and year-to-date (YTD) actual spend per category. Alternatively upload your budget spreadsheet.

CategoryAnnual Budget ($)YTD Actual ($)
Totals $0 annual budget / $0 YTD actual

Scenario Modelling

Explore interactive what-if scenarios to understand how changes could affect your service. Adjust sliders and see real-time impact projections.

All
Favourites
Workforce
Efficiency
Clinical
Demand
Financial
Compliance

Recommendations

Prioritised actions generated from your domain scores. Each recommendation links to the relevant scenario model and resource so you can plan and act.

All
Immediate
This Month
90 Days
Completed
Document Reviews
AI Brain

Resource Bank

Curated frameworks, templates, and tools. Resources recommended for you are based on your current domain scores and action plan.

All
Saved
Workforce
Clinical
Demand
Compliance
Configuration
Financial
Research
My Documents

Reminders & Deliverables

Track reporting deadlines, audits, credentials, and key milestones. Set reminders to stay on top of compliance.

Upcoming
Deliverable Category Due Date Remind Email Status
Completed / Past

Reports

Build custom reports tailored to your audience. Select who it's for, what to include, and generate a polished output with your service data.

1 Who is this report for?
2 Report Sections

Select which sections to include. Pre-selected based on audience.

3 Report Options
Report Preview
Select your audience and sections
A preview of your report will appear here
Recent Reports
Internal Diagnostic - Q3 2025
Generated 15 Jan 2026 / PDF
Funder Report - Q3 2025
Generated 12 Jan 2026 / PDF
Executive Summary - Q2 2025
Generated 10 Oct 2025 / PDF
Ryse

Evidence-based oversight for PHN-commissioned mental health services.

The commissioning intelligence platform that removes the guesswork. Validated insights, objective scoring, and quarterly reporting — for PHNs and their commissioned services.

Visit Website
See it in action

Built for the PHN commissioning cycle.

Platform Demo
3:45

Diagnose

Objective, validated scoring across six domains. No opinions. No bias. Just data-driven clarity on exactly where each commissioned service stands.

Plan

Model the impact before you commit. Scenario planning that shows services the outcome of every decision before contract reviews.

Act

Prioritised actions backed by evidence. Track progress, close the loop, and demonstrate impact to your PHN. Quarter over quarter.

Everything you need

Built for PHNs and their commissioned services.

Snapshot Dashboard
Service health at a glance. Domain breakdown, priority flags, deliverable tracking.
Smart Reporting
Polished reports for any audience. PHN quarterly submissions, board packs, PMHC-MDS aligned exports. Your data, your format.
AI-Powered Insights
Context-aware AI analyses your data, reviews documents, generates targeted recommendations.
Compliance & KPI Tracking
Contract deliverables, quarterly deadlines, PHN reporting dates. Stay ahead of every obligation.
Multi-Service Management
One dashboard, multiple services. Per-service data, user access, colour-coded switching.
Australian Data Sovereignty
Processed and stored in Australia. AES-256 encryption. SOC 2 certified. Full audit logging.
What the sector is saying

Trusted by PHN-commissioned services.

"For the first time, we can see our service health objectively. The scenario modelling alone has transformed how we plan for the next quarter."

Centre Manager
headspace Centre, QLD

"We used to spend weeks preparing quarterly reports manually. Now we generate them in minutes with data we trust. It has completely changed our relationship with our PHN."

Clinical Lead
Psychological Therapies Service, VIC

"The contract compliance tracking alone is worth the subscription. We went from reactive to proactive with our PHN deliverables overnight. Our contract manager has noticed the difference."

Operations Manager
PHN-commissioned Service, NSW
Standards & Frameworks

Aligned to PHN commissioning standards.

IAR-DST PHN Commissioning National MH Standards AIHW Reporting Stepped Care Model Australian Privacy Principles
Ryse

Better commissioning outcomes. Stronger services. Measurable impact.

Visit Website Contact Us

Help & Support

Find answers, learn the platform, and get in touch with our team.

Live Chat
Chat with Ryse AI assistant
Available now
Email Support
support@ryseinsights.com
Response within 24 hours
Report an Issue
Found a bug or have feedback?
We review all submissions
Getting Started
Setting up your first service
Walk through the setup wizard, configure your commissioned service profile, and connect your first quarterly data inputs.
Entering quarterly data
How to complete each of the 6 domain input steps and submit your quarterly data for PHN reporting.
Understanding your scores
What the 5 health tiers mean, how domain scores are calculated, and how to interpret your results.
Using Scenario Modelling
How to use the interactive what-if tools to model workforce, clinical, demand, and financial changes.
Generating reports
How to create and export diagnostic reports, PHN quarterly submissions, and executive summaries.
Managing multiple services
How to add services, switch between them, and manage data across multiple sites.
Frequently Asked Questions
All
General
Inputs & Data
Domains & Scores
Features
Billing & Account
Video Tutorials

Short guided walkthroughs to help you get the most from the Insights Suite.

Platform Overview
3 min
Entering Your First Quarter
5 min
Scenario Modelling Deep Dive
7 min

Settings

Manage your commissioned service profile, users, data preferences, and subscription.

Service Profile
Users & Access
Data & Notifications
Accessibility
Security & Privacy
Subscription & Billing
Your Services
Service Slots 1 of 1 services on current plan
Starter Plan includes 1 service. Upgrade for more services
Edit Service Profile — headspace Carindale
User Management
User Seats 2 of 2 included seats used
Professional Plan includes 4 users Need more seats?
User Roles
Admin
  • Full platform access
  • Manage users and roles
  • Manage subscription and billing
  • Access all services
  • Generate and export reports
Editor
  • Enter and edit data
  • View all domains and scores
  • Use scenario modelling
  • Access assigned services only
  • Generate reports
Viewer
  • View-only access to dashboards
  • View domains and scores
  • View recommendations
  • Access assigned services only
  • Cannot edit data or settings
Data Preferences
Notifications & Reminders

Configure when and how you receive alerts. Notifications are sent via email and in-app to all users with the relevant access level.

Quarterly Data Submission
Health Score Alerts
KPI & Compliance
Actions & Recommendations
Delivery Method
Key Deliverable Dates

Add your funder reporting deadlines, contract milestones, and other key dates. You'll receive reminders based on your notification settings above.

Deliverable Category Due Date Remind Status
Data Export

Export your service data for external analysis or record-keeping.

Display Settings

Adjust the platform's appearance to suit your preferences and accessibility needs.

Dark mode
Reduce screen brightness and eye strain in low-light environments
High contrast
Increase contrast for improved readability
Font size
Adjust text size across the platform
Keyboard Navigation

The platform supports full keyboard navigation. Use Tab to move between elements, Enter to activate buttons, and Escape to close modals.

Tab Move to next element
Shift+Tab Move to previous
Enter Activate button/link
Esc Close modal/popup
Data Security & Privacy

Control how uploaded documents and service data are handled. All data is encrypted at rest and in transit.

Data Processing & Storage
Encryption
AES-256 encryption at rest. TLS 1.3 in transit. All keys managed via Australian-hosted KMS.
Data Residency
All data processed and stored within Australia (Sydney region). No data leaves Australian jurisdiction.
Access Controls
Role-based access (Admin/Editor/Viewer). Per-service user assignment. All actions logged for audit.
Compliance
Australian Privacy Principles (APPs). SOC 2 Type II certified infrastructure. Regular penetration testing.
Audit Log

Recent activity across your account. Full audit history available for download.

25 Mar, 9:14amAlex WoodsViewed Workforce domain page
25 Mar, 9:02amAlex WoodsLogged in
24 Mar, 4:48pmSarah ChenSubmitted Q4 2025 data for headspace Carindale
24 Mar, 3:15pmSarah ChenUploaded document: Demand Management Framework.pdf
24 Mar, 2:30pmAlex WoodsGenerated Internal Diagnostic report
Current Plan
Single Service Plan
1 service active / 2 users included / $549/month
Feature Single Service
$549/mo		 Up to 4 Services
$899/mo		 5+ Services
$1,299/mo		 Enterprise
From $1,599/mo
Services1Up to 45 to 1010+
Included users246Custom
Additional users$49/user/monthIncluded
Annual discount20% off when paid annually
6 Domain Diagnostics
Scenario Modelling
AI Insights & Chat
Multi-service dashboard-
Advanced benchmarking--
Custom integrations---
SupportEmailPriorityPriorityDedicated Manager
Billing
Mastercard ending in 4821 Update
1 April 2026, $549.00

Commissioner Dashboard

PHN VIEW

Brisbane South PHN — Real-time oversight across all commissioned mental health services

Service Health Overview

Real-time health scores across all commissioned services. Click any service to view details.

Active Alerts

Auto-generated alerts across all commissioned services requiring attention.

Quarterly Submission Tracker

Q1 2026 submission status — deadline 15 April 2026

Service Performance Ranking

All services ranked by overall health score. Trend shows quarter-on-quarter change.

System-Wide KPIs

Aggregated performance metrics across the commissioned network.

Financial Overview

Budget utilisation and expenditure across all commissioned services.

Equity & Access

Priority population representation across the commissioned network.

Contract Standing

Current performance management status for each commissioned service.

PHN Quarterly Report Pack

Generate Board-ready slide decks, funder reports, and data exports for quarterly meetings.

Service Detail