Welcome.
Enter data to generate priority flags.
No incidents logged. Log incidents in the Compliance input step.
Portfolio Overview
Combined view across all services. Aggregated health scores, comparisons, and portfolio-level insights.
Let's bring your data to life.
Work through each domain below. Your inputs power the diagnostic across all six domains.
Break down your clinical and non-clinical FTE by role type and discipline. This helps identify workforce composition gaps and registration coverage.
Use the slider to set the range of levels your service supports, then enter the approximate caseload % at each active level.
Matched pairs refers to the percentage of consumers who have both an intake (pre) and a discharge or review (post) score recorded for the same tool. A matched pair is required to calculate whether improvement occurred. Services with low matched pair rates may be delivering effective care but lack the data to demonstrate it.
Enter improvement rate and matched pair rate for each tool your service uses.
Approximate percentage breakdown of your current caseload. Helps identify access equity gaps.
Approximate % of inbound referrals from each source (should total ~100%)
Approximate % of consumers referred out to each destination at episode close or step-up.
| KPI Name | Metric | Annual Target | Your Result This Quarter |
|---|
Log any critical incidents that occurred during this period. This includes safety events, clinical incidents, facility issues, staff incidents, or consumer complaints. Incident data is factored into your Compliance score and surfaced on your Snapshot.
Select all that are currently active
Enter the annual budget allocation and year-to-date (YTD) actual spend per category. Alternatively upload your budget spreadsheet.
| Category | Annual Budget ($) | YTD Actual ($) |
|---|
Scenario Modelling
Explore interactive what-if scenarios to understand how changes could affect your service. Adjust sliders and see real-time impact projections.
Recommendations
Prioritised actions generated from your domain scores. Each recommendation links to the relevant scenario model and resource so you can plan and act.
Resource Bank
Curated frameworks, templates, and tools. Resources recommended for you are based on your current domain scores and action plan.
Reminders & Deliverables
Track reporting deadlines, audits, credentials, and key milestones. Set reminders to stay on top of compliance.
| Deliverable | Category | Due Date | Remind | Status |
|---|
Reports
Build custom reports tailored to your audience. Select who it's for, what to include, and generate a polished output with your service data.
Select which sections to include. Pre-selected based on audience.
Built for the way you work.
Diagnose
Objective, validated scoring across six domains. No opinions. No bias. Just data-driven clarity on exactly where your service stands.
Plan
Model the impact before you commit. Scenario planning that shows you the outcome of every decision before you make it.
Act
Prioritised actions backed by evidence. Track progress, close the loop, and prove the impact. Quarter over quarter.
Built for mental health service leaders.
Trusted by those who lead care.
"For the first time, we can see our service health objectively. The scenario modelling alone has transformed how we plan for the next quarter."
"We used to spend weeks preparing funder reports manually. Now we generate them in minutes with data we trust. It has completely changed our relationship with our PHN."
"The compliance tracking alone is worth the subscription. We went from reactive to proactive with our KPIs overnight. Our funder has noticed the difference."
Aligned to Australian mental health policy.
Help & Support
Find answers, learn the platform, and get in touch with our team.
Short guided walkthroughs to help you get the most from the Insights Suite.
Settings
Manage your service profile, users, data preferences, and subscription.
- Full platform access
- Manage users and roles
- Manage subscription and billing
- Access all services
- Generate and export reports
- Enter and edit data
- View all domains and scores
- Use scenario modelling
- Access assigned services only
- Generate reports
- View-only access to dashboards
- View domains and scores
- View recommendations
- Access assigned services only
- Cannot edit data or settings
Configure when and how you receive alerts. Notifications are sent via email and in-app to all users with the relevant access level.
Add your funder reporting deadlines, contract milestones, and other key dates. You'll receive reminders based on your notification settings above.
| Deliverable | Category | Due Date | Remind | Status |
|---|
Export your service data for external analysis or record-keeping.
Adjust the platform's appearance to suit your preferences and accessibility needs.
The platform supports full keyboard navigation. Use Tab to move between elements, Enter to activate buttons, and Escape to close modals.
Control how uploaded documents and service data are handled. All data is encrypted at rest and in transit.
Recent activity across your account. Full audit history available for download.
| Feature | Single Service $549/mo |
Up to 4 Services $899/mo |
5+ Services $1,299/mo |
Enterprise From $1,599/mo |
|---|---|---|---|---|
| Services | 1 | Up to 4 | 5 to 10 | 10+ |
| Included users | 2 | 4 | 6 | Custom |
| Additional users | $49/user/month | Included | ||
| Annual discount | 20% off when paid annually | |||
| 6 Domain Diagnostics | ||||
| Scenario Modelling | ||||
| AI Insights & Chat | ||||
| Multi-service dashboard | - | |||
| Advanced benchmarking | - | - | ||
| Custom integrations | - | - | - | |
| Support | Priority | Priority | Dedicated Manager | |